Virgin Media Security Parental Control
About Blocked Pages

The Virgin Media Security Parental Control service allows you to block web sites for each person who uses your computer. When
the "Blocked" page appears, it means the web site you are
attempting to access is part of a blocked category or is on
the user’s Block list.

For more information, including how to unblock a page, see the following:

 

  

Why am I seeing the "Blocked" page?

The "Blocked" page appears when the web page you are trying to access has been blocked by the Parental Control service. The decision to block or allow a page depends on the settings for the active user. A page can be blocked because:

 

  

Are any kid-friendly sites allowed?

The Parental Control service includes a list of safe web sites that are always allowed, even if all web site categories are blocked. This list is based on the URLs deemed safe by the FirstGov for Kids web site (http://www.kids.gov).

Some of the sites on the Kid Safe list include:

For a complete list of these sites, see the FirstGov for Kids web site (http://www.kids.gov). For more information on safe web surfing practices, see Safe surfing resources.

 

  

How do I unblock a page from within my web browser?

Using the Virgin Media Security Password, parents can override the blocked page from within your web browser.

Note: When you unblock a page using this method, the web site domain is automatically added to the user’s Allow list.

  1. From the "Blocked" page, enter the Virgin Media Security password in the Password field.
    The Password field is located at the end of the "Blocked" page.
  2. Click Allow Web Site.

 

  

How can I change the Allow or Block settings?

To change allow or block settings:

  1. Open the Virgin Media Security window.
    Note: You will be required to enter the Virgin Media Security Password.
  2. Click Parental Control.
  3. Do one of the following:
    • To edit categories, click Web Site Categories.
    • To edit the personal Block list, click Allow/Block Web Sites.
    • To edit the personal Allow list, click Allow/Block Web Sites.

    For further information on these settings, consult the Online Help available in the software.

    Note: Changes to these settings apply to the selected user (the user account displayed in the menu in the top-right corner of the window).

 

  

What category settings are applied when a user account is created?

When you create a Parental Control user, you select an Initial Profile. The choice you make (Young Child, Pre-Teen, Teenager, Adult) affects what categories of web sites are blocked by default. You can later configure these initial settings to suit your needs. For example, if you select Young Child as the initial profile, all web site categories are blocked by default.

In general, the initial settings are:

The following table describes the default settings for each initial profile.

Category Young Child Pre-teen Teenager Adult
Adult
Violence and Drugs X X X
 Criminal Skills X X X
 Illegal Drugs X X X
 Extreme Content X X X
 Hate Speech X X X
 Occult X X X
Gambling X X X
Sex X X X
Match Making X X X
Internet
Search Engine X
Web-based Email X X
Web-based Chat X X
Online Games X X
Job Search X X
Online Sales X X
Online Portals X X
Society
Alternative Journals X
Arts and Culture X
Entertainment X
General News X
Humour Sites X
Politics and Religion X
Self Help X
Sports X
Travel X
Technology X
Alternative Lifestyles X
Other X

 

 

  

Additional reasons a page might be blocked

A page can also be blocked for the following reasons:

 

  

Safe surfing resources

For more information on safe web surfing, consult the following web sites:

 

  

Opening the Help

For more information on the Parental Control service, consult the Online Help available in the software.

  1. Open the Virgin Media Security window.
  2. Click Parental Control.
  3. Click Tell me more (top-right of the page).

 

Disclaimer: The web sites provided above are for information only and are not endorsed by Virgin Media Security, Inc.